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TaxJar

Degraded performance

Degraded Lasted 1h 38m · started · TaxJar's page

Level
confirmed
Worst impact
Degraded
Components
TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API, Other API Services
Down Index
35of 100

What to do

  • Check whether you use TaxJar TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 38m it lasted.

    Anything that failed between 2021-04-02 05:05 UTC and 2021-04-02 06:43 UTC may need a replay.
  • Subscribe to TaxJar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from TaxJar 4

  1. investigating

    We're investigating sporadic DNS errors for some internal services.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ee460361f6

Is TaxJar still down?

No, this incident was resolved 2021-04-02 06:43 UTC. For TaxJar's live state, see https://down.guide/taxjar.

How long did it last?

1h 38m, from 2021-04-02 05:05 UTC to 2021-04-02 06:43 UTC, by the times TaxJar posted.

What was affected?

TaxJar named TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API and 1 more.

What caused it?

TaxJar hasn't published a root cause. If it does, it shows here.

Where does this come from?

TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.