# Telnyx's Support AI Assistant (TAIA) - currently unavailable 

- Provider: [Telnyx](https://down.guide/telnyx)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-10-14 15:07 UTC
- id: DWN-18d83e72ca
- Official page: https://status.telnyx.com/incidents/01M4XF95PAY4KGVFQN2HQE1Q8G

## Updates from Telnyx
### 2026-10-14 15:00 UTC: resolved
Customers interacting with our AI Assistant widget through chat or email may have observed error responses between 14:30 and 15:00 UTC - 14th October 2026. 
Engineers were alerted to the issue, identified the root caused and resolved the issue. 
Please repeat your queries again in your preferred channel to continue your session with our AI Support Assistant.

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