# New eSIM provisioning error

- Provider: [Telnyx](https://down.guide/telnyx)
- Level: confirmed
- Impact: Degraded
- lasted 2h 2m
- started 2026-10-10 13:15 UTC
- Programmable Wireless
- id: DWN-6cf2bf93a2
- Official page: https://status.telnyx.com/incidents/01M4JZ8ZQDSDEH2DNEF3D3QVFX

## Updates from Telnyx
### 2026-10-10 13:15 UTC: investigating
Our monitoring has detected eSIM Provision Error for newly purchased eSIMs.

### 2026-10-10 14:03 UTC: identified
We have identified root cause of this issue, and we are working on solving this

### 2026-10-10 15:17 UTC: resolved
The issue has been resolved

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