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Telnyx

Data Connectivity Issues - IMSI1

Partial outage Lasted 2h 9m · started · Telnyx's page

Level
confirmed
Worst impact
Partial outage
Down Index
29of 100

What to do

  • Check whether your product depends on Telnyx. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 9m it lasted.

    Anything that failed between 2026-11-03 18:18 UTC and 2026-11-03 20:28 UTC may need a replay.
  • Subscribe to Telnyx's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=telnyx works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

This is caused by our IMSI1 partner experiencing an outage across their platform.
Read the postmortem

Updates from Telnyx 2

  1. identified

    Telnyx Wireless SIMs on IMSI1 may be unable to establish new data sessions or may experience intermittent loss of data service, beginning around 15:45 UTC on November 3, 2026. This is caused by our IMSI1 partner experiencing an outage across their platform. The platform has now been stabilised and signalling traffic is gradually being re-introduced to it to restore service.

    provider

  2. resolved

    Data connectivity for Telnyx Wireless SIMs using IMSI1 has been restored, and we are no longer seeing elevated errors. If a device is still impacted, toggling airplane mode or rebooting may help it reattach to the network.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9d43f6f4dd

Is Telnyx still down?

No, this incident was resolved 2026-11-03 20:28 UTC. For Telnyx's live state, see https://down.guide/telnyx.

How long did it last?

2h 9m, from 2026-11-03 18:18 UTC to 2026-11-03 20:28 UTC, by the times Telnyx posted.

What caused it?

Telnyx wrote: "This is caused by our IMSI1 partner experiencing an outage across their platform." The postmortem: https://status.telnyx.com/incidents/01M6HA5DM75N7ZP3P4F0F2GN4R

Where does this come from?

Telnyx's official status page, https://status.telnyx.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.