# Messaging Latency

- Provider: [Telnyx](https://down.guide/telnyx)
- Level: confirmed
- Impact: Degraded
- lasted 2h 43m
- started 2026-11-03 15:24 UTC
- id: DWN-c5a6b5d1c1
- Official page: https://status.telnyx.com/incidents/01M6H06015G30BG0V8V2S733KX

## Updates from Telnyx
### 2026-11-03 15:24 UTC: investigating
We’re investigating an issue with messaging webhook latency. Messaging delivery remains unaffected.

### 2026-11-03 17:25 UTC: investigating
We have implemented a fix and are monitoring the results.
Messaging webhook latency should be going back to normal levels.
We’re seeing separate symptoms of increased API latency and delivery times for a subset of messaging. We are working on resolving this.

### 2026-11-03 17:38 UTC: monitoring
A fix has been made and we are monitoring the results, webhook, api and delivery latency are all currently back at normal levels.

### 2026-11-03 18:07 UTC: resolved
We believe the issue to be resolved now.
We are actively working on ensuring that any webhooks which were delayed as a result of this incident get sent out to the appropriate webhook endpoints.
We apologise for any inconvenience caused.

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