# Telnyx Ultra voices not available, affecting Assistant creation and update

- Provider: [Telnyx](https://down.guide/telnyx)
- Level: confirmed
- Impact: Degraded
- lasted 44m
- started 2026-08-27 12:54 UTC
- Kimi-K2.6
- id: DWN-f17f403e8c
- Official page: https://status.telnyx.com/incidents/01M11PBYM7VDKBH491MFEF0DH0

## Updates from Telnyx
### 2026-08-27 13:25 UTC: investigating
We are investigating issues with Telnyx Ultra voices not returning from the voices endpoint. This is preventing customers from saving AI Assistants with a Telnyx Ultra voice.

### 2026-08-27 13:30 UTC: identified
We have identified the issue and are working on a fix

### 2026-08-27 13:45 UTC: monitoring
The fix has been deployed and we are monitoring

### 2026-08-27 13:51 UTC: resolved
This is resolved

From the builder: does your app depend on Telnyx? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=telnyx) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Telnyx.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-f17f403e8c), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.