# Customers in us-east-2 may experience some visibility related errors

- Provider: [Temporal Cloud](https://down.guide/temporal-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 19m
- started 2026-07-15 16:55 UTC
- us-east-2
- us, us-east-2
- id: DWN-4e18105b4e
- Official page: https://stspg.io/b09nh73kxwgn

## Updates from Temporal Cloud
### 2026-07-15 16:55 UTC: investigating
Customers with namespaces in us-east-2 may experience errors with visibility queries. We are currently investigating.

### 2026-07-15 17:52 UTC: identified
We are working on a fix, if your namespace are MRN enabled please fail over to your passive regions for faster recovery.

### 2026-07-15 18:33 UTC: identified
All MRN-enabled namespaces have been failed over as of 17:53 UTC. Mitigation continues to progress.

### 2026-07-15 19:12 UTC: identified
Mitigation is still in progress. We are scaling up service to help with mitigation efforts.

### 2026-07-15 19:58 UTC: monitoring
Mitigation is in effect, we are seeing some recovery. Please submit a support ticket if you are seeing service degradation.

### 2026-07-15 20:29 UTC: monitoring
We are seeing full recovery on our end, we are continuing to monitor.

### 2026-07-15 21:15 UTC: resolved
All MRN-enabled namespaces failed over by Temporal have been failed back. This incident has been fully mitigated and is now resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).