Skip to main content
Temporal Cloud

Errors on GetSystemInfo and healthcheck endpoints for latest SDK versions

Degraded Lasted 22h 24m · started · Temporal Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
us, us-east-1, us-west-2
Down Index
35of 100

What to do

  • Check whether you use Temporal Cloud in us, us-east-1, us-west-2. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 22h 24m it lasted.

    Anything that failed between 2026-07-01 18:02 UTC and 2026-07-02 16:26 UTC may need a replay.
  • Subscribe to Temporal Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=temporal-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Temporal Cloud 4

  1. identified

    Customers on the latest SDK versions may see decompression errors when calling the GetSystemInfo and gRPC health check endpoints, and in rare cases, some workflows may hit a non-determinism error (NDE) during replay. A fix for this is rolling out. Affected versions - Java 1.36.0 Go 1.45.0 TypeScript 1.19.0 Rust 0.5.0 Python 1.29.0 Workaround - Disable gzip compression in the SDK client (set gRPC compression to none)

    provider

  2. identified

    Fix is being rolled out across all regions, current impact is limited to us-west-2 and us-east-1 regions. All systems stable and we're actively monitoring this. Next update will be posted once rollouts completed.

    provider

  3. monitoring

    The fix has been rolled out across all regions, and we are actively monitoring.

    provider

  4. resolved

    The rollout is complete and resolves the compression issues. All listed affected versions should no longer experience any compression-related errors.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-596eb3b791

Is Temporal Cloud still down?

No, this incident was resolved 2026-07-02 16:26 UTC. For Temporal Cloud's live state, see https://down.guide/temporal-cloud.

How long did it last?

22h 24m, from 2026-07-01 18:02 UTC to 2026-07-02 16:26 UTC, by the times Temporal Cloud posted.

What was affected?

Temporal Cloud named in us, us-east-1, us-west-2.

What caused it?

Temporal Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Temporal Cloud's official status page, https://status.temporal.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.