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Temporal Cloud

Some customers may have incorrectly received a "credit expiry notification"

Degraded Lasted 6h 29m · started · Temporal Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Billing
Down Index
23of 100

What to do

  • Check whether you use Temporal Cloud Billing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 29m it lasted.

    Anything that failed between 2026-09-18 15:54 UTC and 2026-09-18 22:23 UTC may need a replay.
  • Subscribe to Temporal Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=temporal-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Temporal Cloud 4

  1. investigating

    We are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are currently working on sending out correction emails to affected customers.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-77aecc1fbc

Is Temporal Cloud still down?

No, this incident was resolved 2026-09-18 22:23 UTC. For Temporal Cloud's live state, see https://down.guide/temporal-cloud.

How long did it last?

6h 29m, from 2026-09-18 15:54 UTC to 2026-09-18 22:23 UTC, by the times Temporal Cloud posted.

What was affected?

Temporal Cloud named Billing.

What caused it?

Temporal Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Temporal Cloud's official status page, https://status.temporal.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.