# Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures

- Provider: [Temporal Cloud](https://down.guide/temporal-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 3h 44m
- started 2026-11-06 13:40 UTC
- us-west-2
- us, us-west-2
- id: DWN-9912219cfd
- Official page: https://stspg.io/vw6m85cv4vfv

## Summary
Temporal Cloud says some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures. The provider identified the issue and applied a mitigation, and it is now monitoring the results.

_Written by anthropic/claude-haiku-5.5 from Temporal Cloud's own updates._

## Updates from Temporal Cloud
### 2026-11-06 13:40 UTC: investigating
Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures
We are investigating

### 2026-11-06 14:21 UTC: identified
We've identified the issue, and mitigation is in progress.

### 2026-11-06 14:27 UTC: monitoring
We applied a mitigation and are monitoring the results.

### 2026-11-06 17:25 UTC: resolved
We have observed no more failures since the fix and are fully recovered. This incident is now resolved.

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