# Customers in GCP us-east4 may experience elevated API latencies

- Provider: [Temporal Cloud](https://down.guide/temporal-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 6d 11h
- started 2026-07-07 13:00 UTC
- us-east4
- us, us-east4
- id: DWN-a6d03a1e64
- Official page: https://stspg.io/1m28b7j928bv

## Updates from Temporal Cloud
### 2026-07-07 13:00 UTC: investigating
Customers in GCP us-east4 may experience elevated API latencies.

### 2026-07-07 18:21 UTC: investigating
We are continuing to investigate the elevated API latencies in GCP us-east4 and will provide more details as they become available.

### 2026-07-07 19:14 UTC: identified
We are currently working to remediate the elevated API latencies that were observed in GCP us-east4.

### 2026-07-07 22:20 UTC: identified
We are continuing to work on the investigation and remediation of the elevated API latencies in GCP us-east4.
We will provide further updates within one hour.

### 2026-07-07 23:53 UTC: monitoring
We have rolled out a change and have paused further investigation overnight pending validation under daytime traffic.

### 2026-07-08 00:05 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-07-09 18:56 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-07-14 00:42 UTC: resolved
The latencies were caused by issues with a downstream service which resolved after we scaled up. We've been monitoring for errors and latencies and have not seen any further issues. This issue is now considered resolved.

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