# Some customers in APSE region may experience incomplete responses from Temporal Cloud metrics (OpenMetrics)

- Provider: [Temporal Cloud](https://down.guide/temporal-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 4h 19m
- started 2026-09-11 10:10 UTC
- Metrics
- id: DWN-b2a5525f6e
- Official page: https://stspg.io/t16b635gfml7

## Updates from Temporal Cloud
### 2026-09-11 10:10 UTC: investigating
We are currently investigating a degradation in OpenMetrics endpoint causing incomplete responses for customers in APSE region starting 10:10 UTC.

### 2026-09-11 13:31 UTC: monitoring
OpenMetrics incomplete responses have recovered and remain stable. We continue to monitor the situation.

### 2026-09-11 14:29 UTC: resolved
This incident has been resolved.

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