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Temporal Cloud

Some customers in AWS eu-west-1 may experience elevated latencies

Degraded Lasted 7h 3m · started · Temporal Cloud's page

Level
confirmed
Worst impact
Degraded
Components
eu-west-1
Regions
eu, eu-west-1
Down Index
30of 100

What to do

  • Check whether you use Temporal Cloud eu-west-1 in eu, eu-west-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 3m it lasted.

    Anything that failed between 2026-07-20 13:47 UTC and 2026-07-20 20:50 UTC may need a replay.
  • Subscribe to Temporal Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=temporal-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Temporal Cloud 5

  1. investigating

    Some customers in AWS eu-west-1 may experience elevated latencies starting 13:47 UTC time.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    As of 17:53 UTC our engineering team has identified the issue and is actively working to restore normal service. We will provide another update as more information becomes available.

    provider

  4. monitoring

    Our engineering has implemented a fix and we are seeing normal service return to this region. We are continuing to monitor.

    provider

  5. resolved

    We have continued to see normal activity in this region with latencies holding at pre-incident levels. This incident is now resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c6225613e0

Is Temporal Cloud still down?

No, this incident was resolved 2026-07-20 20:50 UTC. For Temporal Cloud's live state, see https://down.guide/temporal-cloud.

How long did it last?

7h 3m, from 2026-07-20 13:47 UTC to 2026-07-20 20:50 UTC, by the times Temporal Cloud posted.

What was affected?

Temporal Cloud named eu-west-1 in eu, eu-west-1.

What caused it?

Temporal Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Temporal Cloud's official status page, https://status.temporal.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.