# Some customers in AWS us-west-2 may experience degraded visibility performance

- Provider: [Temporal Cloud](https://down.guide/temporal-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 45m
- started 2026-07-20 18:29 UTC
- us-west-2
- us, us-west-2
- id: DWN-d5fc53e2c4
- Official page: https://stspg.io/l0gkz3bv2qm2

## Updates from Temporal Cloud
### 2026-07-20 18:29 UTC: investigating
We are currently investigating this issue.

### 2026-07-20 18:45 UTC: monitoring
We have identified the issue and implemented mitigation efforts. We are currently monitoring.

### 2026-07-20 19:14 UTC: resolved
We're seeing recovery on our end and errors and latencies on Visibility APIs have dropped. We will continue to monitor this but the incident is mitigated and resolved.

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