# Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies

- Provider: [Temporal Cloud](https://down.guide/temporal-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 7h 21m
- started 2026-07-08 14:26 UTC
- us-east-1
- us, us-east-1
- id: DWN-fcb66b5ba6
- Official page: https://stspg.io/0gwr8wbvbs8x

## Updates from Temporal Cloud
### 2026-07-08 14:26 UTC: investigating
Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies.

### 2026-07-08 15:28 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-08 15:44 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-07-08 16:00 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-08 16:46 UTC: investigating
We are currently investigating the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are working to mitigate any recurring impact.

### 2026-07-08 19:07 UTC: monitoring
The service has remained stable since 15:00 UTC. 
We continue to investigate the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are monitoring for any further occurrences.

### 2026-07-08 21:47 UTC: resolved
A set of fixes have been implemented and no further latency or failures have been observed in AWS us-east-1 since 17:00 UTC.

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