Data Availability Issue Following a Recent Backend Update

What to do

• Check whether you use Todoist Web application & API, Content Sync API. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2025-10-13 17:54 UTC and 2025-10-13 17:54 UTC may need a replay.

• Subscribe to Todoist's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=todoist works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Todoist 1

1. resolvedOct 13, 2025, 5:54 PM UTC

   Type: Incident Duration: 5 hours and 11 minutes Affected Components: Web application & API, Content Sync API Oct 13, 23:05:48 GMT+0 - Resolved - We experienced a brief issue that caused some sync operations to fail between **17:09 and 17:33 UTC**. This happened while we were restoring part of our internal analytics system. A temporary fix was applied within 20 minutes, and everything is now working normally. No further action is needed from you. Thank you for your patience while we resolved this issue. 🙏 Oct 13, 17:54:25 GMT+0 - Investigating - We deployed a recent backend update that did not behave as expected and may have affected some data stored in our production environment. We are currently investigating the scope of the impact, including whether any user accounts or related data were affected. Our engineering team is working to fully understand what happened and to restore normal operations as quickly as possible. We will share additional updates here as soon as we have more information.

   provider

Corrections

None so far.

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