# Degraded performance in the web and desktop apps

- Provider: [Todoist](https://down.guide/todoist)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-08-31 16:00 UTC
- Website, Content Sync API, Web application & API
- id: DWN-8db30c0bad
- Official page: https://status.todoist.net/incident/cmtkd0rec04lt1anw7gj99bc3

## Updates from Todoist
### 2026-08-31 16:00 UTC: resolved
Type: Incident
 Duration: 2 days, 17 hours and 39 minutes
 Affected Components: Website, Content Sync API, Web application & API
 Sep 3, 09:38:56 GMT+0 - Resolved - This incident has now been resolved. Thanks so much for your patience! 🤗 Sep 3, 02:59:51 GMT+0 - Monitoring - We've identified the cause of the slow loading, freezing, and sync delays in the web and desktop apps, and a fix has been deployed. Some users may still see lingering effects while things fully settle. If you're affected, logging out and back in should resolve it immediately. We're continuing to monitor and will update here if anything changes 🙏
--- Aug 31, 16:00:00 GMT+0 - Investigating - Some users are seeing slow loading, freezing, and sync delays in the web and desktop apps. We're investigating and will update here as we learn more.

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