Skip to main content
Travis CI

Slow booting Linux builds for both open source and private repositories

Degraded Lasted 11h 29m · started · Travis CI's page

Level
confirmed
Worst impact
Degraded
Components
Linux and Windows Builds
Regions
us
Down Index
27of 100

What to do

  • Check whether you use Travis CI Linux and Windows Builds in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11h 29m it lasted.

    Anything that failed between 2019-07-02 15:16 UTC and 2019-07-03 02:45 UTC may need a replay.
  • Subscribe to Travis CI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=travis-ci works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Travis CI 6

  1. investigating

    We are receiving reports of slow booting Linux builds. We are currently looking into it.

    provider

  2. investigating

    We are currently hitting the API rate-limit when using our Cloud Provider’s API that is preventing us from creating/deleting VMs. We are looking into getting the system back under the API rate-limit threshold. Thank you for your patience.

    provider

  3. identified

    We’ve made progress in being able to stay under the API rate-limit and things are looking better on travis-ci.com. A higher backlog of jobs remains on travis-ci.org. We’ll keep you posted on the status of each backlog on a timely basis.

    provider

  4. identified

    Sorry for the lack of updates. It's been challenging to remain below the API rate-limit and the backlogs haven't been decreasing at a steady pace as previously mentioned. We now confirm that the backlog on .com is decreasing at a comfortable pace while the backlog on .org is over its peak. Thanks for hanging in there with us.

    provider

  5. monitoring

    Backlog on travis-ci.com has cleared around 21:55 UTC. We are monitoring travis-ci.org's backlog closely.

    provider

  6. resolved

    Backlog on travis-ci.org has cleared has of 2019-07-03 2:14 UTC. Thanks again for your continued patience during this incident.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0444dc04ad

Is Travis CI still down?

No, this incident was resolved 2019-07-03 02:45 UTC. For Travis CI's live state, see https://down.guide/travis-ci.

How long did it last?

11h 29m, from 2019-07-02 15:16 UTC to 2019-07-03 02:45 UTC, by the times Travis CI posted.

What was affected?

Travis CI named Linux and Windows Builds in us.

What caused it?

Travis CI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Travis CI's official status page, https://www.traviscistatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.