# Slow booting Linux builds for both open source and private repositories

- Provider: [Travis CI](https://down.guide/travis-ci)
- Level: confirmed
- Impact: Degraded
- lasted 11h 29m
- started 2019-07-02 15:16 UTC
- Linux and Windows Builds
- us
- id: DWN-0444dc04ad
- Official page: http://stspg.io/9f0b28aff

## Updates from Travis CI
### 2019-07-02 15:16 UTC: investigating
We are receiving reports of slow booting Linux builds. We are currently looking into it.

### 2019-07-02 16:25 UTC: investigating
We are currently hitting the API rate-limit when using our Cloud Provider’s API that is preventing us from creating/deleting VMs. We are looking into getting the system back under the API rate-limit threshold. Thank you for your patience.

### 2019-07-02 17:22 UTC: identified
We’ve made progress in being able to stay under the API rate-limit and things are looking better on travis-ci.com. A higher backlog of jobs remains on travis-ci.org. We’ll keep you posted on the status of each backlog on a timely basis.

### 2019-07-02 21:07 UTC: identified
Sorry for the lack of updates. It's been challenging to remain below the API rate-limit and the backlogs haven't been decreasing at a steady pace as previously mentioned. We now confirm that the backlog on .com is decreasing at a comfortable pace while the backlog on .org is over its peak. Thanks for hanging in there with us.

### 2019-07-02 22:21 UTC: monitoring
Backlog on travis-ci.com has cleared around 21:55 UTC. We are monitoring travis-ci.org's backlog closely.

### 2019-07-03 02:45 UTC: resolved
Backlog on travis-ci.org has cleared has of 2019-07-03 2:14 UTC. Thanks again for your continued patience during this incident.

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