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Travis CI

Linux builds not being processed for .com

Degraded Lasted 1h 49m · started · Travis CI's page

Level
confirmed
Worst impact
Degraded
Components
Linux and Windows Builds
Regions
us
Down Index
23of 100

What to do

  • Check whether you use Travis CI Linux and Windows Builds in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 49m it lasted.

    Anything that failed between 2020-01-30 14:46 UTC and 2020-01-30 16:34 UTC may need a replay.
  • Subscribe to Travis CI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=travis-ci works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Travis CI 4

  1. investigating

    We are investigating reports of Linux jobs not being processed for .com (both private and public).

    provider

  2. identified

    We have confirmed that a portion of jobs requested starting around 07:00 UTC today were not processed correctly. These jobs are stuck in the "queued" state. We confirmed that restarting affected jobs solves the issue.

    provider

  3. monitoring

    We are restarting the jobs stuck in "queued" state at this time. Affected users may restart them themselves. If you continue to see problems, please contact us at support@travis-ci.com.

    provider

  4. resolved

    Jobs have been processed. If you see problems, please contact us at support@travis-ci.com.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-24c3027016

Is Travis CI still down?

No, this incident was resolved 2020-01-30 16:34 UTC. For Travis CI's live state, see https://down.guide/travis-ci.

How long did it last?

1h 49m, from 2020-01-30 14:46 UTC to 2020-01-30 16:34 UTC, by the times Travis CI posted.

What was affected?

Travis CI named Linux and Windows Builds in us.

What caused it?

Travis CI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Travis CI's official status page, https://www.traviscistatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.