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Travis CI

Build job errors when acquiring repository from GitHub (GitHub SSH key update)

Degraded Lasted 6h 53m · started · Travis CI's page

Level
confirmed
Worst impact
Degraded
Components
GitHub, Linux and Windows Builds
Down Index
24of 100

What to do

  • Check whether you use Travis CI GitHub, Linux and Windows Builds. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 53m it lasted.

    Anything that failed between 2023-03-24 10:12 UTC and 2023-03-24 17:05 UTC may need a replay.
  • Subscribe to Travis CI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=travis-ci works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Travis CI 3

  1. identified

    Users utilizing Custom SSH Key in Travis CI private repository settings may experience build errors or warnings on git checkout. This is due main SSH keys being updated by GitHub (see https://github.blog/2023-03-23-we-updated-our-rsa-ssh-host-key/ ). We are working on updating our build environments configuration to utilize updated GitHub SSH keys. Users not utilizing Custom SSH keys are not affected.

    provider

  2. monitoring

    We have deployed hotfix replacing main Github host RSA SSH keys and are monitoring the builds. Users with Custom SSH Key in Travis CI repository settings should be able to build correctly now.

    provider

  3. resolved

    The issue seems resolved. If you encounter further roadbloacks in repositories using Custom SSH Key in Travis CI, specifically on git repository cloning stage, please validate if a matching key pair is still available at GitHub. If not, removing old Custom SSH Key in Travis CI repository settings and regenerating the Custom SSH Key in Travis CI may help unblock your build jobs.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3b5ded2968

Is Travis CI still down?

No, this incident was resolved 2023-03-24 17:05 UTC. For Travis CI's live state, see https://down.guide/travis-ci.

How long did it last?

6h 53m, from 2023-03-24 10:12 UTC to 2023-03-24 17:05 UTC, by the times Travis CI posted.

What was affected?

Travis CI named GitHub, Linux and Windows Builds.

What caused it?

Travis CI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Travis CI's official status page, https://www.traviscistatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.