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Travis CI

Builds are not triggering for travis-ci.com

Partial outage Lasted 1h 2m · started · Travis CI's page

Level
confirmed
Worst impact
Partial outage
Components
Linux and Windows Builds
Down Index
28of 100

What to do

  • Check whether you use Travis CI Linux and Windows Builds. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 2m it lasted.

    Anything that failed between 2020-09-24 09:12 UTC and 2020-09-24 10:14 UTC may need a replay.
  • Subscribe to Travis CI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=travis-ci works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Travis CI 5

  1. investigating

    We are investigating the root cause behind why builds are not triggered for travis-ci.com

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

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  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

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  5. postmortem

    We are extremely sorry about the outage on this incident and we would like to share some action that has been taken; * Issue reported date: The issue has been reported on 24.09.2020 09:12 UTC. * Issue: **Unstable VCS service, high memory usage** * Reason: Issue in Bitbucket implementation, infinity loop when a user has been suspended or without permissions to the repository * Solution: Check suspended flag before API calls, infinite loop retries removed. * Fixed time: 24.09.2020 10:14 UTC * Action required from users: None * Issue status: Fixed Thank you for your understanding.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7c3db816e3

Is Travis CI still down?

No, this incident was resolved 2020-09-24 10:14 UTC. For Travis CI's live state, see https://down.guide/travis-ci.

How long did it last?

1h 2m, from 2020-09-24 09:12 UTC to 2020-09-24 10:14 UTC, by the times Travis CI posted.

What was affected?

Travis CI named Linux and Windows Builds.

What caused it?

Travis CI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Travis CI's official status page, https://www.traviscistatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.