# Builds are not triggering for travis-ci.com

- Provider: [Travis CI](https://down.guide/travis-ci)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 4m
- started 2021-07-13 16:41 UTC
- Linux and Windows Builds, GitHub API Requests, GitHub Issues, PRs, Dashboard, Projects
- id: DWN-8d2d56ba75
- Official page: https://stspg.io/76wgrrstkrr5

## Updates from Travis CI
### 2021-07-13 16:41 UTC: identified
Sorry, some users are unable to trigger builds on GitHub commits. We are working on it and hope to restore the functionality shortly. Sorry for the inconvenience!

### 2021-07-13 17:01 UTC: monitoring
Our Infra team has implemented a fix that should resolve this issue. Thank you for your patience and cooperation!

### 2021-07-13 19:45 UTC: resolved
This incident has been resolved. If you face any issues with builds on Travis Platform, you can reach our support staff at support@travis-ci.com

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