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Travis CI

Unreliable or intermittent network connectivity for Linux and Windows builds

Partial outage Lasted 20h 46m · started · Travis CI's page

Level
confirmed
Worst impact
Partial outage
Components
Linux and Windows Builds
Down Index
34of 100

What to do

  • Check whether you use Travis CI Linux and Windows Builds. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20h 46m it lasted.

    Anything that failed between 2019-08-06 17:55 UTC and 2019-08-07 14:40 UTC may need a replay.
  • Subscribe to Travis CI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=travis-ci works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Travis CI 6

  1. investigating

    We are receiving reports of Linux and Windows builds where network connectivity is unreliable, intermittently working or slow. We are opening this incident to acknowledge the issue and also keep you posted on our work to solve it. Thank you for your patience.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    We've identified an issue with the latest changes to update the NAT gateways. While this change was meant to improve maintainability, we are rolling it back due to the degraded network performance. We're expecting this provides network speed improvements within the next hour. We will provide additional updates at the top of the hour. Thank you

    provider

  4. identified

    At this point, we've reverted half of the NAT gateway updates and a 50% of the Linux and Windows jobs currently processed have better network performance already. We'll provide another update as soon as this process is complete. Thanks for your patience.

    provider

  5. monitoring

    The NAT gateway changes have been fully reverted. Network performance and reliability in your builds should be back to normal. We’ll be monitoring for a short while before closing this incident.

    provider

  6. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-aa1ebfc946

Is Travis CI still down?

No, this incident was resolved 2019-08-07 14:40 UTC. For Travis CI's live state, see https://down.guide/travis-ci.

How long did it last?

20h 46m, from 2019-08-06 17:55 UTC to 2019-08-07 14:40 UTC, by the times Travis CI posted.

What was affected?

Travis CI named Linux and Windows Builds.

What caused it?

Travis CI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Travis CI's official status page, https://www.traviscistatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.