# Network Connectivity Errors

- Provider: [Travis CI](https://down.guide/travis-ci)
- Level: confirmed
- Impact: Partial outage
- lasted 6h 50m
- started 2019-08-08 07:29 UTC
- Linux and Windows Builds
- id: DWN-f437761fe7
- Official page: http://stspg.io/b7640db55

## Updates from Travis CI
### 2019-08-08 07:29 UTC: investigating
We have received several reports of builds failing due to an unsuccessful TLS handshake to whereami.travis-ci.com:443 on one of our production servers. We are opening this incident to acknowledge the issue and also keep you posted on our work to solve it. Thank you for your patience.

### 2019-08-08 07:41 UTC: investigating
We are continuing to investigate this issue.

### 2019-08-08 07:50 UTC: identified
We have identified the production systems affected by this issue and have removed these from the pool. No new builds will be affected by this, existing builds in the pool will be allowed to finish but might have network connectivity issues. Please expect additional updates shortly. Thank you

### 2019-08-08 10:52 UTC: monitoring
Builds that were running on the affected pool have now finished and all builds are back to normal. We're monitoring closely and will post again once we're in the clear.

### 2019-08-08 13:45 UTC: monitoring
Builds are back to running normally. We will continue to monitor the situation for a short while before closing the incident.

### 2019-08-08 14:19 UTC: resolved
This incident has been resolved.

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