Some users may experience delays in receiving email notifications

What to do

• Check whether your product depends on Trello. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 8h 4m it lasted.

  Anything that failed between 2024-07-10 00:49 UTC and 2024-07-10 08:54 UTC may need a replay.

• Subscribe to Trello's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=trello works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Trello 3

1. investigatingJul 10, 2024, 12:49 AM UTC

   We are investigating reports of intermittent errors whilst sending Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.

   provider

2. identifiedJul 10, 2024, 1:06 AM UTC

   We continue to work on resolving the Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. We have identified the root cause.

   provider

3. resolvedJul 10, 2024, 8:54 AM UTC

   Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. The issue has been resolved and future emails will flow normally.

   provider

Corrections

None so far.

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