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down.guideby Sazabi
Trello
DWN-6edecc2d8cTrelloResolved

Some paginated queries in Forge hosted storage kept repeating the last page

Degraded Lasted 0m · started · Trello's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

  • Check whether your product depends on Trello. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-03-26 03:17 UTC and 2024-03-26 03:17 UTC may need a replay.

  • Subscribe to Trello's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=trello works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Trello 1

  1. resolved

    We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal monitoring and was resolved quickly after detection by reverting the deployment. Activating changes recently made to the query cursors for paginated queries introduced a bug that impacted some apps. A small number of requests were impacted over a 16-minute window, while the incident lasted. Timeline: - 25/Mar/24 10:08 p.m. UTC - Impact started, when the changes were deployed to production - 25/Mar/24 10:09 p.m. UTC - Incident was detected - 25/Mar/24 10:24 p.m. UTC - Incident was resolved and impact ended The impact of this incident has been completely mitigated and our monitoring tools confirm that query operations are back to the pre-incident behaviour. We have also resolved the underlying bug and deployed the fix to production, completely eliminating the cause of this incident. We apologise for any inconvenience this may have caused to our customers and our developer community.

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Corrections

None so far.

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Questions about DWN-6edecc2d8c

Is Trello still down?

No, this incident was resolved 2024-03-26 03:17 UTC. For Trello's live state, see https://down.guide/trello.

How long did it last?

0m, from 2024-03-26 03:17 UTC to 2024-03-26 03:17 UTC, by the times Trello posted.

What caused it?

Trello hasn't published a root cause. If it does, it shows here.

Where does this come from?

Trello's official status page, https://trello.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed