# Degraded experience for some of Trello's users

- Provider: [Trello](https://down.guide/trello)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 21m
- started 2023-11-16 22:37 UTC
- Trello.com
- id: DWN-786b9cbc97
- Official page: https://stspg.io/8672ff9fwl1d

## Updates from Trello
### 2023-11-16 22:37 UTC: investigating
We are currently investigating an issue affecting some of Trello's services. We have identified that some users may experience trouble with the following service:
- Automations commands not running
- Card changes not saving

### 2023-11-16 22:52 UTC: identified
Our Engineers have identified the issue and are working on a fix. We have found the following services to be affected:
- Inability to create new Automation commands
- Card changes not saving
- Some file uploads failing

### 2023-11-16 23:32 UTC: monitoring
Our Engineers have rolled out a fix and have seen services recovering. We're now monitoring it.

### 2023-11-16 23:58 UTC: resolved
This incident has been resolved. If you're still seeing issues, please reach out at https://trello.com/contact/

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