Skip to main content
Trello

The Trello Desktop app is re-directing users to the home page

Degraded Lasted 12h 8m · started · Trello's page

Level
confirmed
Worst impact
Degraded
Components
Trello.com
Regions
us
Down Index
27of 100

What to do

  • Check whether you use Trello Trello.com in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 12h 8m it lasted.

    Anything that failed between 2025-02-13 15:54 UTC and 2025-02-14 04:02 UTC may need a replay.
  • Subscribe to Trello's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=trello works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Trello 5

  1. identified

    We've identified an issue that's causing users to be re-directed to the Home page when using the Trello Desktop app. We'll provide a new update soon.

    provider

  2. identified

    We're still working on a fix for the Trello Desktop. We'll provide a new update soon.

    provider

  3. identified

    We're still working on a fix for the Trello Desktop. We'll provide a new update soon.

    provider

  4. monitoring

    Our engineering team has successfully released a fix for both the MacOS and Windows Desktop Apps. To benefit from this fix, users are required to update to the latest version of the app. If you continue to experience any issues, particularly with redirection, please reach out to us through our Support channels for further assistance. Thank you for your patience and understanding as we worked to resolve this issue.

    provider

  5. resolved

    Following a period of monitoring, we have confirmed that the issue affecting the MacOS and Windows Desktop Apps is resolved. Please update to the latest version for the latest fix. For any further issues please contact our Support team. Thank you for your patience.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a48418dc0e

Is Trello still down?

No, this incident was resolved 2025-02-14 04:02 UTC. For Trello's live state, see https://down.guide/trello.

How long did it last?

12h 8m, from 2025-02-13 15:54 UTC to 2025-02-14 04:02 UTC, by the times Trello posted.

What was affected?

Trello named Trello.com in us.

What caused it?

Trello hasn't published a root cause. If it does, it shows here.

Where does this come from?

Trello's official status page, https://trello.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.