# The Trello Desktop app is re-directing users to the home page

- Provider: [Trello](https://down.guide/trello)
- Level: confirmed
- Impact: Degraded
- lasted 12h 8m
- started 2025-02-13 15:54 UTC
- Trello.com
- us
- id: DWN-a48418dc0e
- Official page: https://stspg.io/fjllbx8gyq35

## Updates from Trello
### 2025-02-13 15:54 UTC: identified
We've identified an issue that's causing users to be re-directed to the Home page when using the Trello Desktop app. We'll provide a new update soon.

### 2025-02-13 17:54 UTC: identified
We're still working on a fix for the Trello Desktop. We'll provide a new update soon.

### 2025-02-13 22:17 UTC: identified
We're still working on a fix for the Trello Desktop. We'll provide a new update soon.

### 2025-02-14 01:29 UTC: monitoring
Our engineering team has successfully released a fix for both the MacOS and Windows Desktop Apps. To benefit from this fix, users are required to update to the latest version of the app. If you continue to experience any issues, particularly with redirection, please reach out to us through our Support channels for further assistance.
Thank you for your patience and understanding as we worked to resolve this issue.

### 2025-02-14 04:02 UTC: resolved
Following a period of monitoring, we have confirmed that the issue affecting the MacOS and Windows Desktop Apps is resolved. Please update to the latest version for the latest fix. For any further issues please contact our Support team.
Thank you for your patience.

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