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down.guideby Sazabi
Trello
DWN-c9ed34f1a6TrelloResolved

Investigating new product purchasing

Degraded Lasted 1h 25m · started · Trello's page

Level
confirmed
Worst impact
Degraded
Down Index
18of 100

What to do

  • Check whether your product depends on Trello. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 1h 25m it lasted.

    Anything that failed between 2024-02-29 01:27 UTC and 2024-02-29 02:53 UTC may need a replay.

  • Subscribe to Trello's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=trello works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Trello 2

  1. investigating

    We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attempting to add a product. We have mitigated the root cause and are working to resolve impact for customers who attempted to add a product during the impact period. We will provide more details within the next hour.

    provider

  2. resolved

    Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been successfully provision and confirmed issue has been resolved and the service is operating normally.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c9ed34f1a6

Is Trello still down?

No, this incident was resolved 2024-02-29 02:53 UTC. For Trello's live state, see https://down.guide/trello.

How long did it last?

1h 25m, from 2024-02-29 01:27 UTC to 2024-02-29 02:53 UTC, by the times Trello posted.

What caused it?

Trello hasn't published a root cause. If it does, it shows here.

Where does this come from?

Trello's official status page, https://trello.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed