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Trello

Boards are demonstrating slow performance for Workspace Guests

Degraded Lasted 1d 3h · started · Trello's page

Level
confirmed
Worst impact
Degraded
Components
Trello.com, API
Down Index
31of 100

What to do

  • Check whether you use Trello Trello.com, API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 3h it lasted.

    Anything that failed between 2024-10-14 18:43 UTC and 2024-10-15 22:25 UTC may need a replay.
  • Subscribe to Trello's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=trello works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Trello 8

  1. investigating

    We are investigating issues with some large boards that are experiencing poor performance when loading them and opening cards, and we will provide updates here soon.

    provider

  2. investigating

    We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

    provider

  3. investigating

    We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

    provider

  4. investigating

    We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

    provider

  5. investigating

    We’re continuing to investigating issues with boards that are experiencing slow performance when loading them and opening cards for Workspace Guests, and we will provide updates here soon

    provider

  6. identified

    We've identified the issue that caused the issue for slow performance for boards when loading them and opening cards for Workspace Guests, and we're now working on a fix for the problem and will provide a new update here soon.

    provider

  7. monitoring

    On October 15th, we identified that some boards were performing slowly for Workspace Guests. We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before marking the incident as resolved.

    provider

  8. resolved

    On October 15th, we identified that some boards were performing slowly for Workspace Guests. A fix has been released to all affected users, and the slow performance issue is fixed. No further impact has been observed.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e8f30ffc15

Is Trello still down?

No, this incident was resolved 2024-10-15 22:25 UTC. For Trello's live state, see https://down.guide/trello.

How long did it last?

1d 3h, from 2024-10-14 18:43 UTC to 2024-10-15 22:25 UTC, by the times Trello posted.

What was affected?

Trello named Trello.com, API.

What caused it?

Trello hasn't published a root cause. If it does, it shows here.

Where does this come from?

Trello's official status page, https://trello.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.