# Boards are demonstrating slow performance for Workspace Guests

- Provider: [Trello](https://down.guide/trello)
- Level: confirmed
- Impact: Degraded
- lasted 1d 3h
- started 2024-10-14 18:43 UTC
- Trello.com, API
- id: DWN-e8f30ffc15
- Official page: https://stspg.io/yvmnc9951chr

## Updates from Trello
### 2024-10-14 18:43 UTC: investigating
We are investigating issues with some large boards that are experiencing poor performance when loading them and opening cards, and we will provide updates here soon.

### 2024-10-14 19:23 UTC: investigating
We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

### 2024-10-14 21:12 UTC: investigating
We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

### 2024-10-15 14:56 UTC: investigating
We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

### 2024-10-15 16:58 UTC: investigating
We’re continuing to investigating issues with boards that are experiencing slow performance when loading them and opening cards for Workspace Guests, and we will provide updates here soon

### 2024-10-15 21:08 UTC: identified
We've identified the issue that caused the issue for slow performance for boards when loading them and opening cards for Workspace Guests, and we're now working on a fix for the problem and will provide a new update here soon.

### 2024-10-15 21:48 UTC: monitoring
On October 15th, we identified that some boards were performing slowly for Workspace Guests.
We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before marking the incident as resolved.

### 2024-10-15 22:25 UTC: resolved
On October 15th, we identified that some boards were performing slowly for Workspace Guests. A fix has been released to all affected users, and the slow performance issue is fixed. No further impact has been observed.

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