# us-east-1 slow dequeues for large machines

- Provider: [Trigger.dev](https://down.guide/trigger-dev)
- Level: confirmed
- Impact: Degraded
- lasted 18m
- started 2025-10-05 16:56 UTC
- us, us-east-1
- id: DWN-36a4490751
- Official page: https://status.trigger.dev/incident/737975

## Updates from Trigger.dev
### 2025-10-05 16:56 UTC: update
Dequeues are slower than normal in us-east-1. We’re investigating.

### 2025-10-05 17:14 UTC: resolved
Runs on \`large-2x\` machines were processing more slowly due to incredibly high volume. One of our customers caused an infinite loop in their large machine tasks which kept triggering more runs. Runs on small and medium machines were unlikely to have been impacted by this.

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