# Batches are slow to process

- Provider: [Trigger.dev](https://down.guide/trigger-dev)
- Level: confirmed
- Impact: Degraded
- lasted 5h 10m
- started 2026-01-01 10:00 UTC
- id: DWN-5e4172a1a0
- Official page: https://status.trigger.dev/incident/797058

## Updates from Trigger.dev
### 2026-01-01 10:00 UTC: update
There is a backlog in processing \`batchTrigger\` and \`batchTriggerAndWait\` calls. This means runs are being created slower than normal for these. We're investigating why this is happening

### 2026-01-01 14:33 UTC: update
The batches are now processing much faster. The issue was the default batch processing concurrency for an organization was too low. Organizations that were already on Hobby or Pro had higher concurrency but newer orgs didn't. This created a backlog.
We've increased the default processing concurrency for each org and will look at the upgrade path for paid customers as well.
We're monitoring the processing – it should get back to near realtime soon.

### 2026-01-01 15:10 UTC: resolved
The new batch concurrency processing defaults have brought the processing queue down to zero

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