# Run logs are being dropped

- Provider: [Trigger.dev](https://down.guide/trigger-dev)
- Level: confirmed
- Impact: Degraded
- lasted 30m
- started 2026-09-28 07:20 UTC
- OpenTelemetry
- id: DWN-add8f17d68
- Official page: https://status.trigger.dev/incidents/1076016

## Updates from Trigger.dev
### 2026-09-28 07:20 UTC: degraded
We're investigating run logs being dropped (from your run when you do console.log/logger.log). This doesn't impact run operation but does impact observability.
This isn't due to a code or configuration change. More information soon.

### 2026-09-28 07:50 UTC: resolved
Logs are being fully ingested again. 
The issue was with the internal workers in our shared OpenTelemetry service. They became unhealthy but weren't rolled. We're looking into why and how to prevent this from happening again.

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