# Is Twilio down?

**Twilio reports degraded performance** (Degraded; last read 2026-11-06 19:03 UTC; source: [official status page](https://status.twilio.com))

## Open incidents
_No open incidents._

## Minor or regional issues (7)
One country, region, site, carrier route, asset or slice of customers each; left out of the state, uptime and the Down Index.
- **Twilio**: [SMS Delivery Delays from Twilio to Claro Dominican Republic](https://down.guide/twilio/DWN-40d78c9eed) (Degraded; ongoing for 1h 40m; started 2026-11-06 17:24 UTC; SMS, Latin America)
- **Twilio**: [Voice Call Failures from a Subset of Twilio Phone Numbers to Chile](https://down.guide/twilio/DWN-f2da73ca38) (Degraded; monitoring a fix, open 3h 8m; started 2026-11-06 15:56 UTC; Voice, Latin America)
- **Twilio**: [Voice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia](https://down.guide/twilio/DWN-87bdf21e58) (Degraded; ongoing for 19h 31m; started 2026-11-05 23:33 UTC; Voice, Latin America)
- **Twilio**: [Voice Call Failures from a Subset of Twilio Phone Numbers to Telefonica Argentina](https://down.guide/twilio/DWN-69a8508807) (Degraded; ongoing for 1d; started 2026-11-05 18:34 UTC; Voice, Latin America)
- **Twilio**: [Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines](https://down.guide/twilio/DWN-814b5ceffb) (Degraded; ongoing for 4d 13h; started 2026-11-02 05:41 UTC; Voice, APAC; apac)
- **Twilio**: [Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania](https://down.guide/twilio/DWN-14ecafd2cb) (Degraded; monitoring a fix, open 11d 5h; started 2026-10-26 13:09 UTC; Voice, Europe; eu)
- **Twilio**: [Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand](https://down.guide/twilio/DWN-b188ae7f5d) (Degraded; ongoing for 25d 7h; started 2026-10-12 11:53 UTC; Voice, APAC; apac)

## Maintenance
- **Twilio**: [United States SMS and MMS Carrier Maintenance - T-Mobile](https://down.guide/twilio/DWN-8a80bd4985) (Maintenance; ongoing for 1d 15h; started 2026-11-05 04:00 UTC; SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America +1; us)
- **Twilio**: [Russia SMS Carrier Maintenance - Tele2](https://down.guide/twilio/DWN-136676f7df) (Maintenance; ongoing for 3d 23h; started 2026-11-02 20:00 UTC; SMS, Europe; eu)

## Components
- ELASTIC SIP TRUNKING US1 / Origination US1: Operational
- DEVELOPER TOOLS / Console: Operational
- ACCOUNT SECURITY / Authy 2FA: Operational
- PROGRAMMABLE VOICE US1 / PSTN US1: Operational
- SERVERLESS / Studio: Operational
- CARRIER NETWORK / SMS Long Code, North America: Operational
- PROGRAMMABLE VIDEO / Group Rooms: Operational
- ZIPWHIP MESSAGING / SMS Long Code, North America: Operational
- ZIPWHIP TOOLS / Zipwhip Provisioner Dashboard and API: Operational
- ELASTIC SIP TRUNKING AU1 / Origination AU1: Operational
- ELASTIC SIP TRUNKING IE1 / Origination IE1: Operational
- PROGRAMMABLE VOICE AU1 / PSTN AU1: Operational
- PROGRAMMABLE VOICE IE1 / PSTN IE1: Operational
- CONVERSATIONS / Conversation Orchestrator: Operational
- TWILIO EMAIL / Mailsend: Comms API: Operational
- SendGrid Mail Sending / API v3: Operational
- FLEX / Flex Agent Copilot: Operational
- PROGRAMMABLE VOICE US1 / SIP Interface US1: Operational
- PROGRAMMABLE VIDEO / Peer-to-Peer Rooms: Operational
- SERVERLESS / Functions: Operational
- ACCOUNT SECURITY / Verify: Operational
- CARRIER NETWORK / MMS Long Code, North America: Operational
- DEVELOPER TOOLS / Event Streams: Operational
- ELASTIC SIP TRUNKING US1 / Termination US1: Operational
- FLEX / Flex Agent Desktop: Operational
- ZIPWHIP MESSAGING / MMS Long Code, North America: Operational
- ZIPWHIP TOOLS / Zipwhip Support Ticketing: Operational
- ELASTIC SIP TRUNKING AU1 / Termination AU1: Operational
- ELASTIC SIP TRUNKING IE1 / Termination IE1: Operational
- PROGRAMMABLE VOICE AU1 / SIP Interface AU1: Operational
- PROGRAMMABLE VOICE IE1 / SIP Interface IE1: Operational
- CONVERSATIONS / Conversation Intelligence: Operational
- TWILIO EMAIL / Logs: Operational
- SendGrid Mail Sending / SMTP: Operational
- SendGrid Webhooks / Event Webhooks: Operational
- CARRIER NETWORK / SMS Short Code, North America: Operational
- DEVELOPER TOOLS / Debugger & Alarms: Operational
- PROGRAMMABLE VOICE US1 / Client Web US1: Operational
- FLEX / Flex Application Platform: Operational
- ACCOUNT SECURITY / Authy App: Operational
- SERVERLESS / Assets: Operational
- PROGRAMMABLE VIDEO / Recordings: Operational
- CONVERSATIONS / Conversation Intelligence (classic): Operational
- ZIPWHIP MESSAGING / SMS Toll-Free, North America: Operational
- ZIPWHIP TOOLS / Toll-Free Verification Portal: Operational
- PROGRAMMABLE VOICE AU1 / Client Web AU1: Operational
- PROGRAMMABLE VOICE IE1 / Client Web IE1: Operational
- SendGrid Mail Sending / API v2: Operational
- SendGrid Webhooks / Parse API: Operational
- TWILIO EMAIL / Dedicated IP Address: Operational
- ACCOUNT SECURITY / Lookup: Operational
- TWILIO PLATFORM / Billing: Operational
- PROGRAMMABLE VOICE US1 / Client Mobile US1: Operational
- DEVELOPER TOOLS / Documentation: Operational
- SERVERLESS / TwiML Bins: Operational
- CARRIER NETWORK / MMS Short Code, North America: Operational
- FLEX / Flex Insights: Operational
- PROGRAMMABLE VIDEO / Compositions: Operational
- ZIPWHIP MESSAGING / MMS Toll-Free, North America: Operational
- PROGRAMMABLE VOICE AU1 / Client Mobile AU1: Operational
- PROGRAMMABLE VOICE IE1 / Client Mobile IE1: Operational
- CONVERSATIONS / Conversation Memory: Operational
- DEVELOPER TOOLS / REST API: Operational
- PROGRAMMABLE VOICE US1 / Conference US1: Operational
- PROGRAMMABLE VIDEO / Network Traversal Service: Operational
- SERVERLESS / Sync: Operational
- CARRIER NETWORK / SMS Toll-Free, North America: Operational
- FLEX / Flex Queue Stats: Operational
- PROGRAMMABLE VOICE AU1 / Conference AU1: Operational
- PROGRAMMABLE VOICE IE1 / Conference IE1: Operational
- CONVERSATIONS / Enterprise Knowledge: Operational
- ACCOUNT SECURITY / Verify Events: Operational
- PROGRAMMABLE VOICE US1 / Recording US1: Operational
- PROGRAMMABLE VIDEO / Go Rooms: Operational
- CARRIER NETWORK / MMS Toll-Free, North America: Operational
- DEVELOPER TOOLS / Bulk Export: Operational
- FLEX / Flex Teams View: Operational
- PROGRAMMABLE VOICE AU1 / Recording AU1: Operational
- PROGRAMMABLE VOICE IE1 / Recording IE1: Operational
- PROGRAMMABLE VOICE US1 / Queue US1: Operational
- CARRIER NETWORK / Voice, North America: Operational
- FLEX / Flex Admin Console: Operational
- PROGRAMMABLE VIDEO / Video Insights: Operational
- PROGRAMMABLE VOICE AU1 / Queue AU1: Operational
- PROGRAMMABLE VOICE IE1 / Queue IE1: Operational
- PROGRAMMABLE VOICE US1 / Text-to-Speech US1: Operational
- CARRIER NETWORK / Voice, Latin America: Operational
- FLEX / Flex Routing: Operational
- PROGRAMMABLE VOICE AU1 / Text-to-Speech AU1: Operational
- PROGRAMMABLE VOICE IE1 / Text-to-Speech IE1: Operational
- PROGRAMMABLE VIDEO / Realtime Transcriptions: Operational
- TaskRouter: Operational
- PROGRAMMABLE VOICE US1 / Recording Transcriptions US1: Operational
- CARRIER NETWORK / SMS, Latin America: Degraded
- FLEX / Flex Conversations: Operational
- PROGRAMMABLE VOICE AU1 / Recording Transcriptions AU1: Operational
- PROGRAMMABLE VOICE IE1 / Recording Transcriptions IE1: Operational
- PROGRAMMABLE VOICE US1 / TwiML US1: Operational
- TWILIO PLATFORM / Customer Support Center: Operational
- CARRIER NETWORK / Voice, APAC: Degraded
- FLEX / Flex Programmable Chat: Operational
- PROGRAMMABLE VOICE AU1 / TwiML AU1: Operational
- PROGRAMMABLE VOICE IE1 / TwiML IE1: Operational
- PROGRAMMABLE MESSAGING / MMS: Operational
- PROGRAMMABLE VOICE US1 / Voice Insights US1: Operational
- CARRIER NETWORK / SMS, APAC: Operational
- TWILIO PLATFORM / Other: Operational
- FLEX / Flex Programmable Voice: Operational
- PROGRAMMABLE VOICE AU1 / Voice Insights AU1: Operational
- PROGRAMMABLE VOICE IE1 / Voice Insights IE1: Operational
- PROGRAMMABLE MESSAGING / SMS: Operational
- PROGRAMMABLE VOICE US1 / Speech Recognition (Gather Speech) US1: Operational
- TWILIO PLATFORM / Account Insights: Operational
- FLEX / Proxy: Operational
- CARRIER NETWORK / MMS, APAC: Degraded
- PROGRAMMABLE VOICE AU1 / Speech Recognition (Gather Speech) AU1: Operational
- PROGRAMMABLE VOICE IE1 / Speech Recognition (Gather Speech) IE1: Operational
- INTERCONNECT: Operational
- PROGRAMMABLE MESSAGING / SMPP: Operational
- CARRIER NETWORK / Voice, Europe: Operational
- TWILIO PLATFORM / Trust Hub: Operational
- FLEX / Flex Plugins: Operational
- PROGRAMMABLE VOICE US1 / Realtime Transcriptions US1: Operational
- PROGRAMMABLE VOICE AU1 / Realtime Transcriptions AU1: Operational
- PROGRAMMABLE VOICE IE1 / Realtime Transcriptions IE1: Operational
- PHONE NUMBERS: Operational
- PROGRAMMABLE MESSAGING / WhatsApp Messaging: Operational
- CARRIER NETWORK / SMS, Europe: Operational
- FLEX / Flex Billing: Operational
- TWILIO PLATFORM / Organization: Operational
- PROGRAMMABLE VOICE AU1 / Pay AU1: Operational
- PROGRAMMABLE VOICE IE1 / Pay IE1: Operational
- PROGRAMMABLE CHAT: Operational
- PROGRAMMABLE MESSAGING / Notify: Operational
- CARRIER NETWORK / Voice, Middle East & Africa: Operational
- PROGRAMMABLE VOICE US1 / Pay US1: Operational
- PROGRAMMABLE VOICE AU1 / Media Streams AU1: Operational
- PROGRAMMABLE VOICE IE1 / Media Streams IE1: Operational
- PROGRAMMABLE MESSAGING / Conversations: Operational
- CARRIER NETWORK / SMS, Middle East & Africa: Operational
- PROGRAMMABLE VOICE US1 / Media Streams US1: Degraded
- PROGRAMMABLE VOICE AU1 / ConversationRelay AU1: Operational
- PROGRAMMABLE VOICE IE1 / ConversationRelay IE1: Operational
- PROXY: Operational
- PROGRAMMABLE MESSAGING / Messaging Insights: Operational
- CARRIER NETWORK / Verify Silent Network Auth: Operational
- PROGRAMMABLE VOICE US1 / Dialogflow US1: Operational
- PROGRAMMABLE VOICE AU1 / Voice REST API AU1: Operational
- PROGRAMMABLE VOICE IE1 / Voice REST API IE1: Operational
- CARRIER NETWORK / Lookup Identity Match: Operational
- PROGRAMMABLE MESSAGING / Messaging Services: Operational
- PROGRAMMABLE VOICE US1 / ConversationRelay US1: Operational
- CARRIER NETWORK / Lookup Line Type Intelligence \[Legacy API\]: Degraded
- PROGRAMMABLE MESSAGING / Content API: Operational
- PROGRAMMABLE VOICE US1 / Voice REST API US1: Operational
- CARRIER NETWORK / Lookup Line Type Intelligence \[Twilio API\]: Operational
- PROGRAMMABLE MESSAGING / Toll-free verification: Operational
- CARRIER NETWORK / Lookup SIM Swap: Operational
- PROGRAMMABLE MESSAGING / RCS Messaging: Degraded
- FRONTLINE: Operational
- CARRIER NETWORK / Legacy Identity MatchAndAttributes: Operational
- PROGRAMMABLE MESSAGING / Programmable Messaging API: Operational
- Sender ID: Operational
- PROGRAMMABLE MESSAGING / Intelligent Alerts: Operational
- SendGrid Marketing Campaigns: Operational
- SendGrid API: Operational
- SendGrid Website: Operational
- SendGrid Statistics: Operational
- SendGrid Email Activity: Operational
- SendGrid Partners: Operational
- SendGrid Billing: Operational
- SendGrid Legacy Marketing Campaigns: Operational

## Last 90 days
- Incidents: 557 on 67 days
- Median duration: 5h 41m; longest: 41d 14h
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: n/a

## Recent incidents
- **Twilio**: [TwiML ConversationRelay Documents Page Error](https://down.guide/twilio/DWN-0a5247e48b) (Degraded; lasted 1h 56m; started 2026-11-06 16:53 UTC; Documentation)
- **Twilio**: [Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia](https://down.guide/twilio/DWN-58b165b141) (Degraded; lasted 36m; started 2026-11-06 15:12 UTC; Voice, Latin America)
- **Twilio**: [Japan SMS Carrier Maintenance - SoftBank Mobile](https://down.guide/twilio/DWN-7d1b5cb792) (Maintenance; lasted 2h 15m; started 2026-11-06 15:00 UTC; SMS, APAC; apac, jp)
- **Twilio**: [Notification Delivery Logs Unavailable in Console](https://down.guide/twilio/DWN-7042a11ddb) (Degraded; lasted 7m; started 2026-11-06 06:07 UTC; Conversations)
- **Twilio**: [Mexico SMS Carrier Partner Maintenance](https://down.guide/twilio/DWN-159725f96a) (Maintenance; lasted 1h 31m; started 2026-11-06 06:00 UTC; SMS, Latin America)
- **Twilio**: [Notification Logs Unavailable in Console](https://down.guide/twilio/DWN-b362e02f06) (Degraded; lasted 1h 35m; started 2026-11-06 05:33 UTC; Notify)
- **Twilio**: [SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic](https://down.guide/twilio/DWN-b74e9d2aa4) (Degraded; lasted 8h 56m; started 2026-11-06 01:23 UTC; SMS, Europe; eu)
- **Twilio**: [SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico](https://down.guide/twilio/DWN-9eaaa871e8) (Degraded; lasted 15h 58m; started 2026-11-05 22:50 UTC; SMS, Latin America)
- **Twilio**: [SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France](https://down.guide/twilio/DWN-99f75cca33) (Degraded; lasted 4h 51m; started 2026-11-05 20:25 UTC; SMS, Europe; eu)
- **Twilio**: [Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada](https://down.guide/twilio/DWN-8c96865b43) (Degraded; lasted 5h 13m; started 2026-11-05 14:15 UTC; Voice, North America; ca, us)
- **Twilio**: [Search Delays on Enterprise Knowledge](https://down.guide/twilio/DWN-eb5ac4dc42) (Degraded; lasted 4h 33m; started 2026-11-04 18:20 UTC; Enterprise Knowledge)
- **Twilio**: [Delayed Email Validation History](https://down.guide/twilio/DWN-404878a4c2) (Degraded; lasted 2h 48m; started 2026-11-04 17:54 UTC; Logs)
- **Twilio**: [SMS Delivery Delays from Twilio to Claro Brazil](https://down.guide/twilio/DWN-6a273ae68c) (Degraded; lasted 4h 44m; started 2026-11-04 17:15 UTC; SMS, Latin America; latam)
- **Twilio**: [SMS Delivery Delays from Twilio to Algar Telecom Brazil](https://down.guide/twilio/DWN-e5ab6f22e7) (Degraded; lasted 5h 20m; started 2026-11-04 16:02 UTC; SMS, Latin America; latam)
- **Twilio**: [MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States](https://down.guide/twilio/DWN-4b99d81bf0) (Degraded; lasted 32m; started 2026-11-04 00:27 UTC; MMS Long Code, North America, MMS Long Code, North America; us)
- **Twilio**: [MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States](https://down.guide/twilio/DWN-c3f42be117) (Degraded; lasted 8h 3m; started 2026-11-03 22:51 UTC; MMS Long Code, North America; us)
- **Twilio**: [MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States](https://down.guide/twilio/DWN-17538020da) (Degraded; lasted 10h 25m; started 2026-11-03 15:43 UTC; MMS Long Code, North America, MMS Long Code, North America, MMS Short Code, North America; us)
- **Twilio**: [MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States](https://down.guide/twilio/DWN-a494e00740) (Degraded; lasted 6h 18m; started 2026-11-03 14:51 UTC; MMS Short Code, North America; us)
- **Twilio**: [SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://down.guide/twilio/DWN-d3bd4909d6) (Degraded; lasted 14h 47m; started 2026-11-03 04:55 UTC; SMS, Latin America; latam)
- **Twilio**: [MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States](https://down.guide/twilio/DWN-790644b160) (Degraded; lasted 16h 15m; started 2026-11-03 04:46 UTC; MMS Long Code, North America; us)

More: [history](https://down.guide/twilio/history), [feed](https://down.guide/feed?provider=twilio), [badge](https://down.guide/badge/twilio.svg), JSON: https://down.guide/api/v1/providers/twilio

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).