# Customers unable to onboard to Flex Classic

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-03-31 17:56 UTC
- id: DWN-02967319b4
- Official page: https://stspg.io/4cgrynfb0679

## Updates from Twilio
### 2026-03-31 17:55 UTC: resolved
Between 8:55 AM PT and 10:42 AM PT on 31 March 2026, customers were unable to onboard to Flex Classic. This issue has been resolved.

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