# Intermittent Delays and Failures in Message Delivery

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 34m
- started 2026-09-03 21:36 UTC
- SMS Long Code, North America, MMS Long Code, North America, SMS Toll-Free, North America +1
- us
- id: DWN-02b3b93ab5
- Official page: https://stspg.io/dh2wnknzrwzp

## Updates from Twilio
### 2026-09-03 21:36 UTC: investigating
Our monitoring systems have detected a potential issue with intermittent delays and failures in message delivery. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-09-03 21:49 UTC: investigating
We are investigating an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-03 22:06 UTC: investigating
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.

### 2026-09-03 22:21 UTC: investigating
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.

### 2026-09-03 22:36 UTC: identified
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.

### 2026-09-03 22:51 UTC: identified
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

### 2026-09-03 23:12 UTC: monitoring
We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### 2026-09-03 23:42 UTC: monitoring
We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### 2026-09-04 00:10 UTC: resolved
Delivery delays and failures have been resolved and message delivery is operating normally at this time.

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