# SMS Delivery Delays from Twilio to Access Malawi

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 17h 39m
- started 2026-03-02 04:25 UTC
- SMS, Middle East & Africa
- me
- id: DWN-06c5622b50
- Official page: https://stspg.io/dzp0km1ndkdf

## Updates from Twilio
### 2026-03-02 04:25 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-02 05:18 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-02 06:25 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-02 10:12 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-02 18:12 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-02 20:04 UTC: monitoring
We are continuing to monitor SMS delivery to Access network subscribers in Malawi. Service remains stable, and we will provide our next update in 2 hours.

### 2026-03-02 22:05 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Access network subscribers in Malawi is operating normally.

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