# SMS Delivery Failures from Twilio to Malitel Mali

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 8h 13m
- started 2026-03-13 05:44 UTC
- SMS, Middle East & Africa
- me
- id: DWN-06ed1b32f3
- Official page: https://stspg.io/95y2jk3qqxks

## Updates from Twilio
### 2026-03-13 05:44 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-13 06:45 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-13 08:43 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-13 12:07 UTC: monitoring
We are observing successful SMS delivery from Twilio to Malitel network subscribers in Mali. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-13 13:57 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.

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