# Voice Call Failures From Network Subscribers to Twilio Phone Numbers in Multiple Countries

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 20m
- started 2026-03-19 13:32 UTC
- Voice, APAC, Voice, Europe
- apac, eu
- id: DWN-0802f39275
- Official page: https://stspg.io/6n5q32k5zvzj

## Updates from Twilio
### 2026-03-19 13:32 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in France ,Norway, Italy, Indonesia ,Denmark. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-19 14:32 UTC: investigating
We are still experiencing voice call failures from network subscribers to Twilio Phone Numbers in France, Norway, Italy, Indonesia, Denmark. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-19 14:52 UTC: monitoring
We have observed a recovery in voice calls from network subscribers in multiple countries to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-19 16:52 UTC: resolved
The incident has been resolved and voice calls from network subscribers to Twilio Phone Numbers are operating normally.

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