# On Call Engineers are Investigating an issue with Messaging Insights filtering

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 29m
- started 2026-07-03 19:10 UTC
- Messaging Insights
- id: DWN-0f417208f8
- Official page: https://stspg.io/m7hz4f6bcndb

## Updates from Twilio
### 2026-07-03 19:10 UTC: investigating
Our monitoring systems have detected a potential issue with Messaging Insights time range filtering. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-07-03 19:39 UTC: resolved
We have fully investigated the Messaging Insights time range filtering issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).