# SMS Delivery Delays and Failures from Twilio Phone Numbers to Robi Bangladesh

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 10h 44m
- started 2026-09-07 08:53 UTC
- SMS, APAC
- apac
- id: DWN-0fe0993b4e
- Official page: https://stspg.io/1w46mvr0sqr5

## Updates from Twilio
### 2026-09-07 08:53 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-07 09:53 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-07 11:54 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-09-07 13:48 UTC: monitoring
We have observed a recovery in SMS Delivery Delays and Failures from Twilio Numbers to Robi Network in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-07 16:02 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Robi network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-07 19:37 UTC: resolved
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Robi network subscribers in Bangladesh is operating normally.

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