# Elastic SIP Trunking Link Not Available in Console Sidebar

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-08-20 16:10 UTC
- id: DWN-1039868adf
- Official page: https://stspg.io/gm9vrfd621p1

## Updates from Twilio
### 2026-08-16 05:00 UTC: resolved
Elastic SIP Trunking link was not available in Console sidebar for 10% of active users and users who signed up between 8/16/2026 and 8/19/2026. During this period of time customers may have noticed a link missing from the Console for Elastic SIP Trunking. The issue has now been resolved.

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