# Intelligent Alerts - No Intelligent Alerts Are Sent to Customers

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 54m
- started 2026-05-19 18:42 UTC
- Intelligent Alerts
- id: DWN-10a6ed9616
- Official page: https://stspg.io/4qg47q8cprbf

## Updates from Twilio
### 2026-05-19 18:42 UTC: identified
We are currently experiencing an issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour as soon as more information becomes available.

### 2026-05-19 19:11 UTC: monitoring
The issue affecting Intelligent Alerts delivery has been resolved. Service has been fully restored. We will provide another update in 30 minutes or as soon as more information becomes available.

### 2026-05-19 19:37 UTC: resolved
The issue affecting Intelligent Alerts delivery has been resolved. Service has been fully restored. We apologize for any inconvenience.

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