# Dual Channel Conference Recordings Stuck In Progress

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 47m
- started 2026-07-10 21:24 UTC
- Conference US1
- id: DWN-1162884a28
- Official page: https://stspg.io/v5skg91nj52d

## Updates from Twilio
### 2026-07-10 21:24 UTC: investigating
Our monitoring systems have detected a potential issue with dual channel conference recordings. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-07-10 22:11 UTC: resolved
Twilio dual channel conference recording was degraded for 3 minutes between 9:59 AM and 10:02 AM Pacific Time on 07/10/2026. Dual channel conference recordings received during this time may be stuck 'in progress'. The issue has now been resolved.

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