# Automated Alert: No Customer Impact

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 39m
- started 2026-07-14 09:44 UTC
- id: DWN-11bf6ac05d
- Official page: https://stspg.io/7gt19bhr8cgr

## Updates from Twilio
### 2026-07-14 09:44 UTC: investigating
Our monitoring systems have detected a potential issue when attempting to add newly purchased phone numbers to their SIP Trunks.. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-07-14 10:23 UTC: resolved
We have fully investigated the issue when attempting to add newly purchased phone numbers to their SIP Trunks triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

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