# Unified Profiles Configuration Degraded

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 31m
- started 2026-06-02 18:01 UTC
- id: DWN-12f2d02269
- Official page: https://stspg.io/6brdx56zrlt3

## Updates from Twilio
### 2026-06-02 18:01 UTC: investigating
Our monitoring systems have detected a potential issue with unified profiles. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-06-02 18:30 UTC: investigating
We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this

### 2026-06-02 18:32 UTC: identified
We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this

### 2026-06-02 19:21 UTC: identified
We’ve identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams have identified the root cause, and are in the process of deploying a fix. We will update within the next 60 minutes.

### 2026-06-02 19:32 UTC: resolved
The issue affecting issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections has been resolved, and the service is functioning normally at this time.

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