# SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 23h 3m
- started 2026-09-24 17:55 UTC
- SMS, Middle East & Africa
- me
- id: DWN-130e793aa1
- Official page: https://stspg.io/dzpwdczlh735

## Updates from Twilio
### 2026-09-24 17:55 UTC: investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-24 18:09 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-24 19:15 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-24 21:15 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-09-25 01:15 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-09-25 09:16 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.

### 2026-09-25 14:57 UTC: monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-25 16:58 UTC: resolved
The incident has been resolved and SMS delivery receipts from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria are operating normally.

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